Terms & Conditions

AbMilega is an online hotel booking platform operated from India. The Platform lets guests discover hotels, compare room and rate-plan options, view availability and policies, and make reservations using the booking flow provided by AbMilega.

AbMilega is a technology and booking intermediary. The accommodation itself is supplied by the hotel identified on the booking. Where the booking or invoice identifies the hotel as the supplier or invoice issuer, the hotel is responsible for the underlying accommodation service.

You must be legally capable of entering into a contract under applicable law to use paid booking services. You are responsible for keeping your account credentials secure and for all activity carried out through your account.

You must provide accurate guest information. AbMilega may require additional verification where reasonably necessary for payment security, fraud prevention, booking integrity or legal compliance.

Hotel names, room descriptions, photographs, amenities, meal plans, prices, availability, cancellation terms and other property information are provided for booking and discovery purposes. AbMilega may receive or display information supplied by hotels and channel-management systems.

Hotel-specific information can change. The booking confirmation and the terms shown during the final booking step are the relevant reference for that reservation, subject to applicable law.

The price shown during the final booking flow may include the room or rate-plan price, applicable taxes, disclosed fees, discounts and other amounts identified in the price breakdown.

Tax rates and tax treatment may depend on the property, rate, date and applicable law. AbMilega will calculate and display the tax information returned by its pricing system. A hotel remains responsible for its applicable tax registrations, invoicing and statutory obligations.

AbMilega does not add a customer booking commission to the room price under its current zero-commission model. Any disclosed fee, tax or charge shown before confirmation remains payable if the booking is completed.

A reservation request is not necessarily confirmed merely because a payment screen or temporary reservation hold is created. AbMilega verifies the booking, payment and availability before treating a reservation as confirmed.

Once confirmed, your booking reference, stay dates, room, rate plan, guest details, price and applicable cancellation terms form the core booking record. Keep the booking reference until checkout or cancellation is completed.

If availability, payment verification or a technical check fails before confirmation, AbMilega may decline or cancel the booking request and process any applicable refund according to the Refund Policy and payment-provider process.

Online payments may be processed through third-party payment providers such as Razorpay. Payment credentials are handled by the payment provider according to its own terms and security controls.

You authorize the payment necessary to complete the selected booking. A payment reference, provider response or transaction status may be stored by AbMilega for booking reconciliation, support, fraud prevention, accounting and refunds.

Each rate plan may have its own cancellation policy. The cancellation policy presented with the selected booking is the policy that governs the booking, subject to applicable law and any specific terms displayed at checkout.

Some bookings may be fully refundable before a stated deadline, while others may have a partial or non-refundable amount. Taxes or separate fees may have their own refund treatment where stated.

Booking modifications are subject to availability and the hotel's rate and policy rules. A modification may create a new price difference or require cancellation and rebooking.

See the Cancellation & Refund Policy for more detail.

• Provide accurate room, rate, inventory, amenity and policy information.
• Honor confirmed reservations accepted through AbMilega, except where prevented by circumstances allowed by law or the booking terms.
• Provide the accommodation and hotel services described in the booking.
• Maintain all licences, registrations, taxes, permits and safety obligations applicable to the property.
• Handle guest-facing property issues, service delivery and property-level charges that are not collected by AbMilega.

• Provide accurate identification and contact details where required.
• Follow the hotel's check-in, guest, safety, smoking, pet, occupancy and other published rules.
• Do not misuse bookings, payment systems, promotional codes or refund processes.
• Do not use the Platform for unlawful, fraudulent or abusive activity.
• Review the hotel and rate-plan conditions before paying.

Promotions may be funded by the hotel, AbMilega or another permitted party and may have eligibility rules, date restrictions, occupancy limits, usage limits or other conditions. A promotion can be refused, removed or corrected if it is used outside its stated conditions or appears to have been applied incorrectly.

Hotels may connect supported channel-management or distribution systems to synchronize rates, availability, reservations and cancellations. The Platform may therefore show inventory that changes quickly.

Where a conflict occurs between an external system and the booking record already confirmed by AbMilega, AbMilega will investigate the booking record and the relevant source systems before deciding the operational resolution, subject to applicable law and booking terms.

Reviews must be genuine and based on the guest's own experience. You must not post unlawful, deceptive, discriminatory, threatening, abusive or privacy-invasive content.

By submitting a review or other content, you grant AbMilega a non-exclusive right to host, display and use that content for operating and improving the Platform, while you retain ownership of content to the extent you have rights in it.

AbMilega and its licensors own the Platform software, branding, design, text and other protected materials except third-party or hotel-provided content. You may use the Platform only for its intended purpose.

You must not scrape large volumes of Platform data, interfere with security, reverse engineer protected components, impersonate another person or attempt to bypass access controls.

We work to keep the Platform available, but services can be interrupted by maintenance, network failures, payment-provider outages, channel-manager failures, force majeure events, cybersecurity incidents or other circumstances beyond reasonable control.

Nothing in these Terms removes rights that cannot lawfully be excluded under applicable consumer or other mandatory law.

AbMilega may suspend or terminate an account, listing or Platform access where there is fraud, abuse, unlawful conduct, security risk, repeated policy violations or other legitimate grounds. A hotel listing may also be restricted where its information, availability or operational conduct cannot be relied upon.

Suspension of a user account does not automatically cancel a confirmed booking unless the booking itself is cancelled under its applicable terms or required by law.

To the fullest extent permitted by law, AbMilega is not responsible for the hotel's independent service quality, property condition, staff conduct, local taxes imposed after booking, or other matters that are the hotel's responsibility.

Nothing in these Terms limits liability or statutory rights that cannot be limited under applicable law.

Your use of the Platform is also governed by the Privacy Policy, which explains personal-data processing, sharing, retention and available choices.

These Terms are governed by the laws applicable in India, subject to mandatory consumer-protection and other statutory rights. Dispute forum and jurisdiction will be determined in accordance with applicable law and the facts of the dispute.

For complaints, support and policy questions, contact support@abmilega.com. Policy updates may be published from time to time; the effective version will be identified by its update date.

Email: support@abmilega.com

Phone: +91-8850842098

WhatsApp: +91-8850842098

Address: Rajasthan, India